[分享] Palm 壞了怎麼辦？不用怕，送修完全攻略

macian

原文章由 阿輝 於 2005-10-31 16:36 發表


基本上送什麼機器去，就送什麼種機器回來

小小的分享，最近我的treo650的螢幕暗了一角（右上角），所幸還在保固內，就送回蔡家，蔡加再送到展基，再轉送新加坡，兩個星期後回來，應該就是新機一台，而且有所長進－－－英文機變成中文機了。
啊哈！讓小弟省下了安裝中文系統的步驟。

macian

如果您是買展碁的貨，那您有福了，不一定要跑到台北喔！

打完 0080之後，還有蠻方便的喔～
今天連絡完新加坡後，正在考慮要將還沒滿月的ｔｒｅｏ７５０送到ＤＨＬ去，還是送到台北忠孝西路直接換機。過沒多久，收到新加坡寄來的電子郵件（Palm Advisory & Return Guidelines），內容頗長，重點是，原來我不用跑到台北，也不用寄送到ＤＨＬ，只要就近在新竹展碁就可以處理了。ＹＡ～

當然最好不用送修，不過如果遇到了，希望這樣的資訊與您有幫助。


節錄重要資訊如下，
- Send your device to Palm drop zone as indicated in the following address:

Walk-in cum swap centre:

Taipei Palm Drop Zone
c/o Weblink International Inc
6F, 1-1, Sec 1, Chung Ching N. Rd,
Taipei City 103,
Taiwan (R.O.C.)

Operating hours:
Monday to Friday (0840 am to 12 noon & 1.00 pm to 5.40 pm)
Closed on Saturday, Sunday & Public holidays

Walk-in only:

Hsinchu Palm Drop Zone
c/o Weblink International Inc
8F., No.139, Minzu Rd,
Hsinchu City 300,
Taiwan (R.O.C.)

Operating hours:
Monday to Friday (0840 am to 12 noon & 1.00 pm to 5.40 pm)
Closed on Saturday, Sunday & Public holidays


Tainan Palm Drop Zone
c/o Weblink International Inc
8F.-1, No.253, Sec. 3, Dongmen Rd,
East District,
Tainan City 701,
Taiwan (R.O.C.)

Operating hours:
Monday to Friday (0840 am to 12 noon & 1.00 pm to 5.40 pm)
Closed on Saturday, Sunday & Public holidays


Taichung Palm Drop Zone
c/o Weblink International Inc
No.339, Chongde 12th Rd., Beitun District,
Taichung City 406,
Taiwan (R.O.C.)

Operating hours:
Monday to Friday (0840 am to 12 noon & 1.00 pm to 5.40 pm)
Closed on Saturday, Sunday & Public holidays


Kaohsiung Palm Drop Zone
c/o Weblink International Inc
8F.-3, No.243, Yixin 1st Rd,
Qianzhen District,
Kaohsiung City 806,
Taiwan (R.O.C.)

Operating hours:
Monday to Friday (0840 am to 12 noon & 1.00 pm to 5.40 pm)
Closed on Saturday, Sunday & Public holidays


Mail-in only:

Taipei Palm Drop Zone
c/o DHL Taiwan Corp
Local PLC
277 Ming Shan St.
Nei Hu dict.
Taipei, Taiwan

- Label your faulty unit with the  SRO number by sticking a label to the body of your
device unit.

- The defective unit must be packaged appropriately for safe shipment as Palm is not responsible for any lost or damaged shipment.

Palm reserve the right to repair/exchange at their discretion.

Upon receipt of your unit at the above address a refurbished replacement Palm device will be sent to you. This will be shipped by courier services.

To keep you advised on the progress of your SRO replacement, we will be sending you 2 further emails:
1) The first, confirming receipt of your Palm device as soon as it is received and scanned into our drop zone at the above mailing address.

2) The second, when we initiate shipment of a refurbished replacement back to you.

We trust that you will continue to enjoy the benefits of Palm's leading technology. We look forward to providing you with leading Palm technology for many years to come.


Sincerely


Palm Asia Pacific