1. Download and install FileZ from www.Palmgear.com or http://www.freewarepalm.com/utilities/filez.shtml .
2. After installing the software on your device, Launch FileZ and tap on [ View and Edit Files ].
3. Open the Internal folder and tap [ pmTraceDatabase ] to put a check mark beside the file.
4. Tap [ Details ].
5. Tap on the “Attrs” tab, uncheck the “Backup” attribute then tap [ Save].
6. Now go ahead and perform a HotSync